Shipping and Returns

For New Zealand deliveries, your parcel should arrive within 2-3 working days.  Rural addresses may take an additional 1-2 days.  We use our local couriers Post Haste and NZ Couriers.

If for any reason you are not happy with the full priced items you have purchased online, you can return them to us for a full refund or exchange.

We are here to help so if you need to get in contact with us please call us or email us.

For more information see our full terms and conditions here

PH: 03 441 3094 | E: shop@decodequeenstown.com